Privacy Policy

1 Overview

Propsgh ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, whether as a guest browsing listings or a host advertising properties.

By using Propsgh, you consent to the data practices described in this policy.

2 Information We Collect

Information you provide directly:

• Account details — name, email address, phone number, and password
• Profile information — avatar, bio, and role preferences
• Property listing data — descriptions, photos, pricing, location, and amenity details
• Contact form submissions — name, email, and message content
• Newsletter subscription — email address

Information collected automatically:

• Device and browser information (user agent, screen resolution)
• IP address and approximate geographic location
• Pages visited, time spent, and interaction patterns
• Referring website or search terms

3 How We Use Your Data

We use the information we collect to:

• Provide, operate, and maintain the Propsgh platform
• Process property listings and facilitate connections between hosts and guests
• Send transactional emails (account confirmations, booking updates)
• Send marketing communications (newsletters, promotions) — only with your consent
• Improve our services through analytics and usage patterns
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations

4 Data Sharing

We do not sell your personal data. We may share information with:

• Other users — Hosts and guests can see relevant profile information to facilitate connections
• Service providers — Trusted third parties that help us operate the platform (hosting, email delivery, analytics)
• Legal authorities — When required by law, court order, or to protect our rights and safety

All third-party service providers are contractually obligated to handle your data securely and only for the purposes we specify.

5 Cookies & Tracking

Propsgh uses cookies and similar technologies to:

• Keep you signed in and remember your preferences
• Understand how the platform is used (analytics)
• Deliver relevant content and improve performance

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of the Platform.

6 Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security assessments and vulnerability monitoring
• Access controls limiting who can view personal data

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

7 Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Specifically:

• Account data — retained until you delete your account
• Contact messages — retained for up to 24 months
• Newsletter subscriptions — retained until you unsubscribe
• Server logs — retained for up to 90 days

When data is no longer needed, it is securely deleted or anonymised.

8 Your Rights

Depending on your location, you may have the right to:

• Access — Request a copy of the personal data we hold about you
• Correction — Request corrections to inaccurate or incomplete data
• Deletion — Request that we delete your personal data
• Objection — Object to processing of your data for marketing purposes
• Portability — Request your data in a structured, machine-readable format
• Withdraw consent — Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

9 Children's Privacy

Propsgh is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10 Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by email or through a prominent notice on the Platform.

11 Contact Us

For privacy-related questions or requests, please get in touch via our contact page or email us directly.